If Assign License is greyed out, it means the license is already assigned to another machine.If the perpetual license hasn't activated already after you signed in, use the menu to the right of the product to select the Assign License option. Check that the perpetual license now says it's activated within the Maxon App.You can check if the email you're using has a perpetual license associated with its Maxon account on my. Sign into the Maxon App with the same email you'd used to purchase your perpetual license.The Maxon App is available for download from the top of this page. Make sure you have the latest version of the Maxon App.If you didn't purchase through, skip this set of steps. If you purchased your perpetual license through (after 2020), follow these steps:.To uninstall through the Maxon App, select the Uninstall option in the menu alongside your product(s).Since the majority of watermarks on perpetual licenses occur because the wrong version of the product is installed, and because installing some versions does not overwrite others, the first step is to uninstall your watermarked plugins.

The first step in troubleshooting watermarks on perpetual licenses is to uninstall whatever version you have installed.

The steps are written in an if-then-else manner, so you can skip any section not applicable to you: The majority of perpetual/serial watermarks are resolved by following either of these sets of steps. Red Giant Complete, Maxon One, Universe) consult this FAQ. This FAQ is for users who have a perpetual license/serial number.

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